APPO Code of Ethics

This Code of Ethics is a set of principles for Professional Members, to provide guidelines in our professional conduct with clients, colleagues, and community. As a member of the Association of Personal Photo Organizers, our members agree to conduct business honestly and ethically. We constantly strive to improve the quality of services and maintain a reputation for honesty, fairness, respect, responsibility, integrity, trust and sound business judgment. Our members agree to not compromise these principles for short-term advantage, and agree to the following:

•   Serve clients with integrity, competence, and objectivity, and will treat them with respect and courtesy.•   Offer services in those areas in which the member is qualified and accurately represent those qualifications in both verbal and written communications.

•   Recommend the services of other qualified organizers and/or other qualified professionals, when unable or unqualified to fulfill requests for services directly.

•   Advertise services in an honest manner and represent the organizing profession accurately.

•   Keep confidential all client information, both business and personal.

•   Use proprietary client information only with the client's permission.

•   Refrain from using client confidential information for personal or business gain.

•   Independently determine and communicate fees and expenses directly to client.

•   Charge reasonable fees and expenses that are legitimate, and commensurate with member’s level of experience, services delivered, and the responsibility accepted.

•   Make recommendations for products and services with the client's best interests in mind.

•   Seek and maintain an equitable, honorable, and cooperative association with all colleagues, treating them with respect and courtesy.

•   Respect the intellectual and artistic property rights (professional photographs, materials, titles, and thematic creations) of APPO, colleagues, and other firms and individuals, and not use proprietary information or methodologies without permission.

Act and speak on a high professional level so as not to bring discredit to the organizing profession.